Cybersecurity

f you think hackers are only targeting Fortune 500 companies, think again. Thanks to artificial intelligence, cybercriminals now have the power to scale their attacks like never before – and small business owners are at the top of their hit list. Why? Because cybercriminals know you don’t have the resources of a big corporation but still have valuable data they can exploit. Hackers are no longer just sending poorly written e-mails or guessing passwords with slow, simplistic software. AI gives them smarter, faster tools to outthink and outmaneuver businesses that aren’t prepared. And if you don’t have a rock-solid defense, they will find a way in. Here’s how hackers are weaponizing AI and, more importantly, how you can protect yourself from becoming their next victim. AI-Powered Phishing Scams Traditional phishing attacks relied on generic, poorly written e-mails. You’ve likely read a few with spelling errors or grammatical issues. AI has upped the ante with highly personalized, convincing messages tailored to individual targets. Hackers use AI to: Example: Imagine receiving an e-mail that looks like it’s from your bank. It’s addressed to you personally, mentions your company name and references a recent “transaction attempt” that was declined. It asks you to “click here to confirm your information” or “update your credit card details to avoid account suspension.” Here’s where the attack happens: The result? Hackers have what they need to empty your account, steal sensitive business data or launch further attacks on your company. Automated Vulnerability Scanning Hackers now deploy AI to automate the process of scanning small businesses for vulnerabilities. Tools powered by AI can: Impact: Small businesses with limited IT resources often become easy prey for these automated attacks. Hackers can identify and exploit a weakness within minutes, giving them access to your systems before you even realize there’s an issue. The result? Costly downtime, data theft or even complete loss of access to your network. AI-Driven Malware AI enables hackers to create malware that evolves quickly. These malicious programs: Real Threat: AI-powered ransomware can now lock down systems faster and demand ransoms more effectively, putting small businesses at greater risk. Deepfake Technology For Social Engineering AI-generated deepfake videos and audio are no longer just tools for Hollywood. Hackers use this tech to impersonate executives or trusted contacts, convincing employees to: Example: Imagine your CFO receives a call that sounds exactly like your CEO, complete with their tone, phrasing and even their sense of urgency. The “CEO” instructs the CFO to urgently wire funds to a vendor to close a big deal. The voice is so convincing that the CFO complies without a second thought – only to discover later that the funds were sent to a fraudulent account. Deepfakes make these scams shockingly believable, leaving even the most cautious employees vulnerable to manipulation. Advanced Password Cracking AI-powered algorithms can guess passwords at lightning speed. Using techniques like pattern recognition, hackers can crack even moderately strong passwords. Tip: Multifactor authentication is no longer optional – it’s essential to combat this growing threat. How To Protect Your Business From AI-Powered Cyberthreats AI is transforming cybersecurity – for both attackers and defenders. While hackers are using AI to target vulnerabilities, businesses can also use it to bolster their defenses. Staying informed and proactive is key to keeping your business safe in this ever-evolving digital battlefield. Ready to fortify your business? Click here or call our office at 774-241-8600 to schedule a FREE Cybersecurity Assessment today to ensure your defenses are AI-proof.

January 28 is Data Privacy Day, a global reminder of just how vital it is to keep sensitive information secure. For business owners, “data privacy” is more than just a buzzword; it’s a critical part of protecting your bottom line. Data breaches cost businesses an average of $4.35 million in 2023, according to IBM’s Cost Of A Data Breach report, and that number is only going up. The good news? With the right precautions, you can minimize your risk and avoid becoming a headline. Why Data Privacy Matters For SMBs Many small and midsized businesses assume they’re too small to be targeted by cybercriminals. Unfortunately, that’s a myth. Nearly 43% of cyber-attacks target small businesses, and most of these businesses lack the resources to recover from a significant breach. The consequences of a data breach can be devastating: What Types Of Data Do Cybercriminals Target? Hackers are primarily after: But they will exploit any data they can get their hands on! How Does Data Get Stolen? Cybercriminals are constantly innovating ways to steal data, and some of the most common methods include: It’s important to take every precaution possible to prevent your data from being compromised! Here’s how to strengthen your data privacy!  Know Your Data The first step in protecting your data is understanding what you have and where it’s stored. Conduct a data inventory to identify: Quick Tip: Only collect and store what you truly need – less data means less risk. Encrypt Everything Encryption turns sensitive data into unreadable code, making it useless to hackers without the decryption key. From e-mails to databases, encryption should be a standard practice. Pro Tip: Ensure encryption is applied both in transit and at rest for maximum security. Implement A Strong Access Control Policy Not every employee needs access to all your data. Adopt a principle of least privilege (PoLP), ensuring team members only access what’s necessary for their role. Example: Your marketing team doesn’t need to see payroll data Train Your Team Human error is a leading cause of data breaches. Regularly train employees on data privacy best practices, including: Statistic: 88% of data breaches are caused by employee mistakes, according to Stanford University research. Partner With A Trusted IT Provider Managing data privacy is complex, and SMBs often lack the resources to do it alone. A managed IT provider can help: Don’t Leave Data Privacy To Chance Data breaches don’t just cost money – they can cost your reputation or even your business. This Data Privacy Day, take the opportunity to evaluate your security practices and make necessary improvements. Start with a FREE Network Assessment to uncover your vulnerabilities and ensure your business is protected against costly breaches. Click here to schedule your FREE assessment and take control of your data privacy today! Let’s make 2025 the year your business stays one step ahead of the threats.

In 2024, cyberthreats are no longer just a big-business problem. In fact, large corporations with deep pockets are not the primary target for most cybercriminals. Less well-defended small and medium-sized businesses are increasingly at risk, with the average cost of a data breach now totaling over $4 million (IBM). For many smaller businesses, an incident like this could be devastating. This is where cyber insurance comes in. Not only does it help cover the financial fallout of a cyber-attack, but it’s also a safeguard to help your business recover quickly and keep moving forward in the event of an attack. Let’s break down what cyber insurance is, whether you need it and what requirements you’ll need to meet to get a policy. What Is Cyber Insurance? Cyber insurance is a policy that helps cover the costs related to a cyber incident, such as a data breach or ransomware attack. For small businesses, this can be an essential safety net. If a breach happens, cyber insurance can help cover: These policies are typically divided into first-party and third-party coverage. Think of cyber insurance as your backup plan for when cyber risks turn into real-world problems. Do You Really Need Cyber Insurance? Is cyber insurance legally required? No. But, given the rising costs of cyber incidents, it’s becoming an essential safeguard for businesses of all sizes. Let’s look at a couple of specific risks small businesses face: While having strong cybersecurity practices is critical, cyber insurance acts as a financial safety net if those measures fall short. The Requirements For Cyber Insurance Now that you know why cyber insurance is a smart move, let’s talk about what’s required to qualify. Insurers want to make sure you’re taking cybersecurity seriously before they issue a policy, so they’ll likely ask about these key areas: This is only the tip of the iceberg. They’ll also consider if you have data backups, enforce data classification and more.  Conclusion: Protect Your Business With Confidence As a responsible business owner, the question to ask yourself isn’t if your business will face cyberthreats – it’s when. Cyber insurance is a critical tool that can help you protect your business financially when those threats become real. Whether you’re renewing an existing policy or applying for the first time, meeting these requirements will help you qualify for the right coverage. If you have questions or want to make sure you’re fully prepared for cyber insurance, reach out to our team for a FREE Security Risk Assessment. We’ll evaluate your current cybersecurity setup, identify any gaps and help you get everything in place to protect your business. Click here or call our office at 774-241-8600 to book now.

Ah, the holiday season – when everything gets festive, sales go up and your to-do list grows longer than your wish list. For businesses, this time of year can be make-or-break, but while you’re decking the halls, your IT infrastructure might be decking you with unwanted downtime and cyberthreats. The last thing you need during the holiday rush is a tech meltdown. So, how can you make sure your business technology keeps up with the festive pace? Proactive IT support is the answer. Why The Holiday Season Puts Your IT Systems To The Test During the holidays, your business faces unique pressures that can turn minor IT problems into major crises. Here are some common issues you might encounter: The Case For Proactive IT Support Rather than playing catch-up when things go wrong, reliable and proactive IT support helps you avoid these problems before they happen. Here’s how it works: The Financial Upside Of Proactive IT The benefits IT services provide are ones that pay for themselves in the long run. Here’s why: Are You Ready For A Tech Refresh? So, how do you get started with better, more reliable IT support? It’s time to partner with a trusted IT team. We’ll audit your IT infrastructure to determine what is outdated or slowing you down and where you’re at risk. Once we complete the audit, we’ll help you optimize your systems and keep things running smoothly all year long. And the best part? You don’t have to do this alone. We’re offering a FREE Network Assessment to help you identify vulnerabilities in your current setup. Our experts will evaluate your entire network and recommend solutions that will keep your business humming through the holidays and beyond. Get Your FREE Network Assessment Today! Don’t wait until a tech meltdown ruins your holiday season. Get proactive with your IT support now! Click here to schedule your FREE Network Assessment today, and let’s ensure your business stays on top of its game when it matters most.

This year has been a busy one for cybercriminals, with some massive data breaches making headlines and costing companies millions. From health care giants to project management platforms, no industry is immune to the risks. But what do these breaches mean for small to midsize businesses? The same vulnerabilities exist for you, and the consequences of not addressing them can be catastrophic.  Let’s recap five of the most significant breaches of 2024 so far and discuss how your business can stay protected. 1. National Public Data A couple of months ago, a hacking group claimed to have stolen 2.7 billion personal records from a background checking and public data-brokering site. The data includes sensitive information like Social Security numbers, addresses and more. Portions of the data have been released on the dark web, though experts are still evaluating its accuracy, as the combined populations of the countries listed amount to only about half a billion. However, it’s likely that many Social Security numbers have been compromised. Since this breach affects so many people, everyone now has an incentive to monitor their financial and online identities closely, and it’s imperative that they do so immediately. A practical step is freezing your credit to protect against identity theft and unfreezing it when needed for activities like applying for loans or credit cards. Find out if you were exposed here!  2. Ticketmaster  A significant data breach at Ticketmaster exposed the personal and financial information of over 560 million customers. Hackers accessed the company’s database during April and May, stealing sensitive details such as names, e-mails, phone numbers and payment information. This breach exposed serious flaws in Ticketmaster’s security, raising concerns among consumers. Many victims reported unauthorized transactions and identity theft following the incident. Additionally, this breach added to the legal troubles of Ticketmaster’s parent company, Live Nation, which was already facing a lawsuit from the US Department of Justice for anticompetitive practices. 3. Change Healthcare In February 2024, Change Healthcare was hit by a massive ransomware attack that exposed the personal information of over 145 million people. This breach, one of the largest in health care history, compromised sensitive data, including names, addresses, Social Security numbers and medical records. The incident had far-reaching effects on patients, health care providers and insurance companies, prompting many in the health care industry to reconsider their cybersecurity strategies to prevent similar attacks in the future. 4. AT&T In March, AT&T was the victim of a data breach that compromised the personal information of approximately 73 million current and former customers. This giant breach included sensitive data such as Social Security numbers, account details and passcodes. The breach was linked to data from as far back as 2019, which surfaced on the dark web in March 2024. This incident is part of a series of attacks on AT&T, following a 2023 breach that impacted 9 million users. In response, AT&T launched an investigation to contain the malware while maintaining services for current customers. The breach has also opened the company up to the possibility of multiple class action lawsuits. While you may not manage millions of customers like AT&T, your business can still fall victim to cyber-attacks. It’s crucial to protect your network by implementing robust security measures, training employees on password and phishing prevention, and maintaining an active cybersecurity strategy. 5. Dell In May, Dell experienced a security breach when a hacker known as Menelik used a brute-force attack to infiltrate one of their resellers’ client portals. This breach exposed 49 million records containing sensitive data, including customer names, e-mail addresses, payment information and account details. The incident sparked significant concerns about Dell’s cybersecurity practices, leading the company to issue a public apology and pledge to enhance its security protocols. In response to the breach, Dell has faced increased regulatory scrutiny and may encounter legal challenges as more details about the impact emerge. What Does This Mean For You Personally? We have several blogs on what to do if you’re affected by a data breach, but the most important action is to freeze your credit and check your bank account. Websites like www.haveIbeenpwnd.com can tell you if your e-mail has been exposed in a breach.  What Does This Mean For Your Business? While these breaches happened to major players, small to midsize businesses are far from off the radar. In fact, SMBs are increasingly targeted because they often lack the robust security measures that larger companies have. Cybercriminals know this, and the stakes couldn’t be higher: a single breach could cost your business thousands in downtime, lost data and damaged reputation. Protect Your Business With A FREE Security Risk Assessment If these stories have you thinking about your own vulnerabilities, that’s a good thing. The best defense is a proactive one. We’re offering a FREE Security Risk Assessment to evaluate your network for potential risks. Our experts will assess your system’s vulnerabilities, help you patch the holes and ensure your business is fortified against attacks. Don’t wait until you’re the next headline – get your FREE Security Risk Assessment today! Click here to schedule or call our office at 774-241-8600.

National Public Data confirmed in September 2024 that a hacker has compromised the personal records of millions of individuals. The information exposed includes the names, e-mail addresses, mailing addresses, phone numbers and even Social Security numbers of up to 2.9 billion people. Here’s what you need to know. What happened? National Public Data, a consumer data broker that specializes in providing criminal records, background checks and other forms of data to private investigators, consumer public record sites, human resources, staffing agencies, the government and more, was hacked. The incident is believed to have started in December 2023 when a third-party bad actor attempted to gain access. In April, a cybercriminal named “USDoD” posted the stolen data online in a popular criminal community. On August 6, the stolen dataset resurfaced, this time posted for free to several breach forums for anyone to access and download. The sensitive, personally identifiable information released included names, addresses, phone numbers, e-mail addresses and Social Security numbers for millions of people, some of whom are deceased. The data also contained previous addresses and, in some instances, alternate names. The official data breach notice that was filed in Maine indicated that 1.3 million records may have been breached; however, some lawsuits are suggesting as many as 2.9 billion records have been exposed. As the investigation continues, many cyber experts are finding that some of the data released was inaccurate, and aside from the Social Security numbers, most of it is already public and easy to find online. So why is this breach dangerous if the information can be found with a quick Google search? There are several reasons to be concerned. Having all this critical information in one place makes it easy for criminals to use the information needed to apply for credit cards and loans or open new bank accounts. The information included, such as childhood street names or the last four digits of your Social Security number, are often answers to security questions and can help hackers bypass authentication and access your private accounts. Some cyber experts are suggesting watching for a surge in phishing and smishing (phishing over SMS) attacks as well. Can you be affected even if you’ve never heard of National Public Data or purchased data from them? Yes! Just because you haven’t interacted with them doesn’t mean other organizations, businesses, landlords, etc., haven’t leveraged their resources to dig up information on you. What should you do to protect yourself? Step 1: Check to see if your data has been exposed. You can use tools like https://npd.pentester.com/ to find out if your information has been compromised. If so, it’s important to take immediate action. Step 2: Request a copy of your credit report and then freeze your credit. One of the best ways to protect your identity is to freeze your credit and set up alerts. This prevents criminals from opening up new lines of credit in your name. To do this, contact all three major credit bureaus – Equifax, TransUnion and Experian – and request a freeze. The process is free and should take you less than 10 minutes per site to complete. If there are others in your house over the age of 18, it’s a good idea to freeze their credit too. Anyone with a Social Security number is vulnerable following a breach of this size. Once you have a copy of your free credit report, review it for anything that you didn’t authorize. Don’t forget to set up alerts and review your credit regularly. Step 3: Watch out for phishing scams. As mentioned, many cybercriminals will try to leverage this information to scam you through phone calls, text messages, e-mails and even social media sites. Be cautious! A data breach is devastating for everyone involved – the business hacked and the customers or employees whose data is leaked. As a business owner, it is your responsibility to make sure you are taking the highest precautions to protect your business and its data. If you want to do a full assessment and find out if any of your information has been leaked or if your network is vulnerable to a breach, we’ll do a FREE Security Risk Assessment. This deep dive into your network will provide you with a blueprint for security steps to take. To book yours, call our office at 774-241-8600 or click here.

Phishing attacks are the most common cybercrime attack for one reason…they work. Every day, over 3.4 billion spam e-mails reach unsuspecting users’ inboxes. Phishing e-mails have held the top spot as the most frequent form of attack for years because they’re easy to implement, easy to scale and continue to fool people. AI tools like ChatGPT are now making it even easier for cybercriminals to create e-mails that look and sound like they’re coming from humans instead of bots and scammers. If you’re not careful, the effects of phishing scams can be detrimental. Since it’s Cybersecurity Awareness Month and phishing e-mails are one of the top causes of attacks, we created this simple guide to help you and your team successfully identify phishing e-mails and understand why it’s so important to do so. What can happen? Here are 4 significant dangers associated with phishing attacks: 1. Data Breaches Phishing attacks can expose your organization’s sensitive information to cybercriminals. Once your data is exposed, hackers can sell it on the dark web or hold it for ransom, demanding thousands, millions or even more for its return – and they likely won’t return it anyway. This can result in financial and legal repercussions, damage to your reputation and loss of customer trust. 2. Financial Loss Cybercriminals often use phishing e-mails to steal money directly from businesses. Whether it’s through fraudulent invoices or unauthorized transactions, falling victim to phishing can have a direct impact on your bottom line. 3. Malware Infections Phishing e-mails can contain malicious attachments or links that, when clicked, can infect your systems with malware. This can disrupt your operations, lead to data loss and require costly remediation efforts. 4. Compromised Accounts When employees fall for phishing scams, their accounts can be compromised. Attackers can then use these accounts to launch further attacks or gain unauthorized access to sensitive company data. And the list goes on. However, there are actions you can take to prevent becoming the next victim of a phishing attack. Here is the S.E.C.U.R.E. Method you and your employees can use to help identify phishing e-mails. S – Start With The Subject Line: Is it odd? (e.g., “FWD: FWD: FWD: review immediately”) E – Examine The E-mail Address: Do you recognize the person? Is the e-mail address unusual? (e.g., spelled differently) or unknown (not the one they usually send from)? C – Consider The Greeting: Is the salutation unusual or generic? (e.g., “Hello Ma’am!”) U – Unpack The Message: Is there extreme urgency to get you to click a link or download an attachment or act on a too-good-to-be-true offer? R – Review For Errors: Are there grammatical mistakes or odd misspellings? E – Evaluate Links And Attachments: Hover over links before you click them to check the address, and do not open attachments from anyone you don’t know or weren’t expecting to receive mail from. It’s also important to have a cybersecurity expert monitor your network and eliminate e-mail spam before your employees can make a mistake. Make sure you’re taking proper precautions to protect your network. These phishing attacks work and happen all the time. We don’t want YOU to be the next victim. If you need help training your team on cybersecurity best practices or implementing a robust cybersecurity system, or just want a second set of eyes to examine what you currently have in place and assess if there are any vulnerabilities, we are ready to help. Call us at 774-241-8600 or click here to book a call with our team.

When 8.5 million Windows devices, including those at airlines, banks and hospitals, suddenly displayed the “Blue Screen of Death,” people began to panic. “We are under a cyber-attack!” most speculated. Fortunately, that was not the case, but the real reason behind the outage is alarming and something every business owner should be concerned about. So, What Happened? On July 19, 2024, millions of Windows devices crashed, triggering an endless reboot cycle and an unresolvable blue screen. This issue caused massive global disruptions. Airlines had to ground flights, leaving thousands of passengers stranded in airports and unable to book new routes home. Electronic health record software was knocked offline, forcing providers to cancel or delay nonemergency procedures, surgeries and medical visits. Several major banks also went offline, leaving customers unable to access their accounts. These were just some of the significant issues caused by what is now labeled the largest IT outage in history. Almost brings back those Y2K fears, doesn’t it? If It Wasn’t A Cyber-Attack, What Caused It? Many worried that the outage was due to a cybersecurity attack, but the source of the problem was a botched software update from CrowdStrike, a leading cybersecurity company. The team behind their endpoint detection and response (EDR) platform, Falcon, configured what should have been a routine sensor update. This update, specifically for Microsoft Windows, unknowingly had a flaw, and due to its tight integration with Windows OS, it resulted in widespread system crashes when it was pushed through. How could a multibillion-dollar organization release an update with such a serious flaw? Representatives for the company later explained that it was due to a gap in their testing software. The issue stemmed from a flaw in the content validator tool, which failed to detect the problem in the update, leading engineers to believe everything was ready for release. As a result, the update forced Windows systems to enter an endless reboot cycle, displaying the infamous Blue Screen of Death. As the situation unfolded, CrowdStrike immediately acted to fix the issue, but the damage was already done. Reports from insurers now estimate the outage will cost US Fortune 500 companies upward of $5.4 billion. Why Should This Concern You? This event reinforces how integrated technology is in our lives and underscores the significant impact a single software flaw can have on global IT infrastructure. When it comes to your company’s technology management, there is no substitute for having three things: Don’t wait until you’re hit with a crisis to take action. Ensure your business is prepared by partnering with an experienced IT team. We offer a FREE, no-obligation Network Assessment where our team of experts will evaluate your current systems, identify potential vulnerabilities and develop a comprehensive plan to safeguard your business against future outages. Your company’s security and continuity depend on it. Call us at 774-421-8600 or click here to book your FREE Network Assessment today!

The National Cancer Institute in Maryland recently analyzed data from three major US health studies that gathered information on people’s daily multivitamin use. They discovered that people who took daily multivitamins had a 4% higher mortality rate than those who didn’t. This surprising result echoes a scene from the movie Grumpy Old Men, where a character explains that, despite never exercising and having unhealthy habits, he has outlived many who followed strict health regimens. This highlights a crucial point: shortcuts to achieving meaningful, difficult goals often backfire. In various aspects of life, including diet, we see that seemingly easy solutions can lead to significant problems. For example, “fat-free” or “sugar-free” labels might encourage overconsumption, negating their benefits. The Atkins diet, promising easy weight loss by avoiding carbs, led to various health issues due to an imbalanced intake. Similarly, weight-loss drugs like Ozempic have resulted in serious health complications, reminding us of the dangers of quick fixes, like Fen-Phen in the 1990s. In the IT world, shortcuts are equally perilous. Many businesses attempt to meet compliance requirements or protect themselves from data breaches by taking the easiest, cheapest routes. It’s a common mistake to rely on free antivirus or firewall software found through a quick search, underestimating the risks. Small businesses often believe they are too insignificant to be targeted, but cybercriminals target precisely these businesses, knowing they are less likely to have robust protections in place. Another frequent error is entrusting IT management to an acquaintance or someone with basic tech knowledge but lacking professional expertise. When businesses upgrade to professional IT services, numerous inefficiencies and vulnerabilities are typically discovered. The issue is not the intent but the lack of necessary skills and resources, which significantly increases risk. Not all shortcuts are detrimental, though. Entrusting IT matters to an experienced managed services provider can be the optimal “easy button.” By partnering with professionals who understand your industry and its specific requirements, you can achieve compliance, security and operational efficiency without the associated stress. Choosing the right IT provider is crucial. History shows us that experts can be convincing even when wrong, as demonstrated by past medical practices like lobotomies or financial scams like Madoff’s Ponzi scheme. Therefore, it’s vital to thoroughly vet potential IT partners, ask pertinent questions and seek testimonials from other clients. When deciding which IT provider to let handle your network, take it seriously and don’t blindly follow anyone’s advice. It’s not your responsibility to know every technical thing that needs to happen with your network, but it is your job to ask questions, request testimonials from other clients and hire someone trustworthy. Your company’s security, reputation and, possibly, future depend on you not letting the wrong person come in and muck up your business. That’s one of the reasons I created a FREE guide that you can get here that lists out 16 questions you need to ask anyone before you let them touch your network. It’s a great resource for every business owner to have. If you’re ready to hand off your IT to a reliable team of experts, our team of experts is ready to manage your network so you can focus on growing your business while we focus on what we do best: protecting it. (You can even check our website for real client reviews!) To get started and find out what you need, give us a call at 774-241-8600 or click here to book your FREE Cyber Security Risk Assessment now.

If the software your organization used to close deals and pay employees unexpectedly went down and you had no idea when it would be fixed, what would you do? Could you continue doing business? How much money would you lose? Unfortunately, in June, this happened to over 15,000 US- and Canada-based car dealerships when two cyber-attacks occurred on the popular industry software provider, CDK Global. This software attack shut down the sales, financing and payroll systems for thousands of dealers, forcing them to either stop business or revert to the old-fashioned pen-and-paper method. This incident should be a wake-up call for all small business owners, highlighting the importance of robust cybersecurity measures. What Happened? The initial attack occurred on the evening of Tuesday, June 18. Once it was detected, CDK Global immediately took the correct action, bringing the entire system offline to investigate the issue. The system was up and running again the following day until a second incident occurred, which resulted in the company bringing the system back offline. It’s thought the system was brought back online prematurely, before all compromised areas were discovered, resulting in a second attack. Cybersecurity experts are saying it could be weeks before the system is back to being fully operational. While some businesses were able to revert to manual processes, this incident highlights the vulnerabilities that come with relying on digital systems. In our ever-advancing digital world, where most transactions are a couple of clicks away, significant issues arise when systems go offline. Critical parts of the business process, such as completing transactions, managing payroll and interacting with financial institutions, can come to a standstill. This means that until the systems are back online, many business operations cannot be fully completed, leading to delays and potential financial losses. Business owners know that there is no sale until the check clears the bank! So, What’s Next? CDK Global didn’t disclose the exact cause of the attack. Whether that was intentional or they are still unsure remains to be seen. Their security team will need to meticulously comb over every area of the business to determine exactly what was compromised. It’s often difficult for large companies to get the details about cyber-attacks 100% correct after the first review because they may not be able to determine the extent of an attack’s network penetration if there are multiple points of vulnerability. In the meantime, businesses need to take a hard look at their systems for selling and operational continuity. Will they be prepared to continue doing business if and when this happens again? This incident should serve as a wake-up call for all business leaders. If you don’t have a business recovery and continuity plan in place, you’re putting yourself at risk. And if you do, you need to ask yourself if it is high-quality, tested often and able to handle a large-scale attack where multiple operational systems are disabled. If the answer is no, it’s time to do something about it. We’ll do a FREE Security Risk Assessment that will achieve two important things: To get started, call our office at 774-241-8600 or click here to book your FREE Security Risk Assessment now.