It’s a funny name for an entry in an IT blog, but read along. A couple of my customers have gotten some bad computer viruses. This usually prompts the user to ask me, “How did I get this?” Now, when you ask your IT provider this question, “How did I get a virus?” stop for a moment and rephrase the question using the title of the blog. It seems like a farfetched analogy, but it’s like if you went to bed feeling fine and the next morning you woke up coughing and sneezing and said, “How did I get this cold?” In that case you can retrace your steps and ask yourself some questions…

- Was I around someone sick?
- Have I been taking my Vitamin C?
- Have I been using hand sanitizer for extra protection?

Well the same goes for computer viruses. Retrace your steps and ask yourself these questions…

- Does someone else have a virus that I got through email?
- Do I have antivirus software and is it updated?
- Am I using other protection like spam filters and updated patches?

When you look back, you may have an “aha!” moment, and figure out what was most likely where you got the cold. The same with the computer virus. There will also be times where you say “I’ve done all the right things not to get sick, and here I am in misery!” Well just like the cold you may do all the right things to keep yourself protected from a nasty computer virus and yet you still get one. This is occasionally going to happen, even if you have taken the best of precautions. Sometimes the virus will be brand new or sometimes you will open an email from a friend that is infected and now you have it. This is where the professionals at Centrend can help. We’ll make sure you are taking all the precautions and doing everything you should to avoid a virus in the first place. When you do find yourself afflicted, Centrend’s IT staff can step in and help you getting back to, well …feeling better again!

Call me or any one of our qualified support staff anytime you have Virus questions or concerns at 508-347-9550 X201. We’re always ready to help.

-Hank

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Hank Lockwood
Technical Consultant